MBNC

MBNC

Friday, 15 May 2015 13:02

Luigi De Simone Niquesa

Friday, 15 May 2015 12:58

Gioele Camarlinghi

Friday, 15 May 2015 12:56

Michael J. Gray

Friday, 15 May 2015 11:18

Pawel Lewtak

Saturday, 21 May 2016 13:01

Laurent Perrier

Tuesday, 17 May 2016 12:59

Villeroy & Boch

Sunday, 04 May 2003 11:29

Rome 2003

The congress kicked off with the official inauguration attended by Rome’s Lord Mayor Walter Veltroni, who underlined the importance of tourism for the Eternal City and for the country as a whole, and who welcomed the “crème de la crème” of the European hospitality industry to Rome. The Capitol Hill event was a unique opportunity for the 400 participants to admire the historic venue and descend the majestic staircase designed by Michelangelo.

“Participation in the Congress has surpassed our best expectations, rewarding the choice of contents of the educational day – affirms Sorbellini, Chairman of the meeting - though the Association maintains its “amicable” characteristic with which it was born, it becomes ever more professional and open to collaboration on a European level among members. International cooperation is of primary importance to EHMA".
The effects of globalisation on the hotel industry was one of the issues addressed at the two-day event. But the speakers also debated other burning issues like the need to “return to basics,” in order to fight uniformity, the need to allow emerging markets like China, Russia and India to come into the mainstream of international hospitality without having to forgo their own cultures, and the need to jump on the fast-growing leisure time and wellbeing bandwagon.

During a panel discussion Mike Ashton, Vice President Marketing Hilton International, asked if global brands really add value to customers and investors. “Consumers want a brand that reflects their cultural diversity and in which they can trust".
Christopher Hartley, Senior Vice President Sales & Marketing Kempinski Hotels, also stressed the need to respect local cultures. “The consumer is attracted by brands but upset by how they impose their ways on other cultures" he said.

Jacky Tresch, Director of Marketing, Accor Hotels, said that his group, which took over 30% of the German Dorint Hotels “is a major international brand but wants to keep the local identity of Dorint, a well-positioned small brand.”
“Globalisation or localisation” was the issue addressed by Luigi de Simone Niquesa, Lecturer in Tourism, Perugia University and C.E.O. of I.H.M. International Hospitality Management S.p.A. “Globalisation must be slowed down, we must go back to the roots and prefer quality over speed. We need global rules but local thinking, acting and producing. The global challenge plays on human resources and skills.”

Mike Olsen, Professor of Hospitality Strategy, Cornell University, stressed the need to “get back to adding value by investing in unique methods, products and services and using such tools as loyalty programmes, distribution systems and revenue management.”

Addressing the issue of security Hans Lindh, Director Lodging Industry EMEA, American Express, described it as “a corporate priority,” while Paul Tribolet, Senior Vice President and Director of Sales & Marketing, Starwood Hotels and Resorts, underlined the need to “step up controls without unnecessarily frightening the customers.”

Leisure time was another issue addressed by the panel. “A fast-growing phenomenon. If you’re not on the bandwagon it may already be too late,” warned Tribolet.

“We can be cautiously optimistic for 2003,” said Julia Felton, Executive Director HotelBenchmark, Deloitte & Touche. “In 2002 some 2% more people travelled and the revPAR fluctuated from a –5% to a +5%. We expect a slow recovery in 2003 but this will, of course, depend on an eventual war in the Middle East.”
The congress ended with a private visit to the Sistine Chapel and, during the memorable gala dinner in the Sheraton Hotel, Gianni K. van Daalen, General Manager of the prestigious Adlon Hotel in Berlin received the "2002 European Hotel Manager of the Year award" for his exceptional contribution to the hospitality industry.

The annual General Meeting of the European Hotel Managers Association held in the Grand Hotel Parco dei Principi in Rome celebrated the thirtieth anniversary of the foundation of the association. The congress kicked off with the official inauguration attended by Rome’s Lord Mayor Walter Veltroni, who underlined the importance of tourism for the Eternal City and for the country as a whole, and who welcomed the “crème de la crème” of the European hospitality industry to Rome. The Capitol Hill event was a unique opportunity for the 400 participants to admire the historic venue and descend the majestic staircase designed by Michelangelo.

“Participation in the Congress has surpassed our best expectations, rewarding the choice of contents of the educational day – affirms Sorbellini, Chairman of the meeting - though the Association maintains its “amicable” characteristic with which it was born, it becomes ever more professional and open to collaboration on a European level among members. International cooperation is of primary importance to EHMA".
The effects of globalisation on the hotel industry was one of the issues addressed at the two-day event. But the speakers also debated other burning issues like the need to “return to basics,” in order to fight uniformity, the need to allow emerging markets like China, Russia and India to come into the mainstream of international hospitality without having to forgo their own cultures, and the need to jump on the fast-growing leisure time and wellbeing bandwagon.

During a panel discussion Mike Ashton, Vice President Marketing Hilton International, asked if global brands really add value to customers and investors. “Consumers want a brand that reflects their cultural diversity and in which they can trust".
Christopher Hartley, Senior Vice President Sales & Marketing Kempinski Hotels, also stressed the need to respect local cultures. “The consumer is attracted by brands but upset by how they impose their ways on other cultures" he said.

Jacky Tresch, Director of Marketing, Accor Hotels, said that his group, which took over 30% of the German Dorint Hotels “is a major international brand but wants to keep the local identity of Dorint, a well-positioned small brand.”
“Globalisation or localisation” was the issue addressed by Luigi de Simone Niquesa, Lecturer in Tourism, Perugia University and C.E.O. of I.H.M. International Hospitality Management S.p.A. “Globalisation must be slowed down, we must go back to the roots and prefer quality over speed. We need global rules but local thinking, acting and producing. The global challenge plays on human resources and skills.”

Mike Olsen, Professor of Hospitality Strategy, Cornell University, stressed the need to “get back to adding value by investing in unique methods, products and services and using such tools as loyalty programmes, distribution systems and revenue management.”

Addressing the issue of security Hans Lindh, Director Lodging Industry EMEA, American Express, described it as “a corporate priority,” while Paul Tribolet, Senior Vice President and Director of Sales & Marketing, Starwood Hotels and Resorts, underlined the need to “step up controls without unnecessarily frightening the customers.”

Leisure time was another issue addressed by the panel. “A fast-growing phenomenon. If you’re not on the bandwagon it may already be too late,” warned Tribolet.

“We can be cautiously optimistic for 2003,” said Julia Felton, Executive Director HotelBenchmark, Deloitte & Touche. “In 2002 some 2% more people travelled and the revPAR fluctuated from a –5% to a +5%. We expect a slow recovery in 2003 but this will, of course, depend on an eventual war in the Middle East.”
The congress ended with a private visit to the Sistine Chapel and, during the memorable gala dinner in the Sheraton Hotel, Gianni K. van Daalen, General Manager of the prestigious Adlon Hotel in Berlin received the "2002 European Hotel Manager of the Year award" for his exceptional contribution to the hospitality industry.

Tuesday, 04 May 2004 11:22

Athens 2004

Where could be more appropriate for European hoteliers to discuss the world hotel trade than Greece, the link between East and West?

It is rare to find a venue where one can appreciate the history, monuments and myths of ancient Greece while experiencing the vibrancy and fast pace of modern life. Athens, what better city to host the EHMA's 31st General Meeting, from 22-25 January 2004.

The Athenaeum Intercontinental Hotel, with its wellestablished reputation and uncompromisingly high standards in conference organisation and friendly Greek hospitality, hosted the conference.

During the meeting elections took place for the new President of the Association. The newly elected President is Jean-Henri Antoine from France, first Vice-President Johanna Fragano from Italy and Vice President Chris Tzianos from Greece.

The official opening of the three-day event took place at dinner in the Hilton Hotel where the Mayor of Athens, Mrs. Dora Bakoyanni welcomed the members and their escorts. The Mayor underlined the importance of tourism and the contribution of professionals, such as the prestigious Managers of the European Hotel Industry. She briefly explained the infrastructure works presently carried out for the Olympic Games, the organizational activities involved and the benefits for the country’s tourism.
For the first time ever, a “University Day” was held with the participation of over sixty members. Russel Kett of HVS International elaborated on the subject of Hotel valuation and the influence of the GM in this respect.

Friday’s programme commenced with the traditional welcome by outgoing President, Joern U. Sroka and the presentation of the Olympic Games by Spyros Capralos, Executive Director of the “Athens 2004” Organization who explained the complexity of such a unique and international event and the challenges it presents to the organising committee and to the state in general.
The workshop continued with IMHI Professor Tom Cullen on “The most interesting forces driving change in the Hospitality Industry for the next decade”.

Professor Crist Inman of Cornell spoke about the 21st century GM’s greatest challenge, a very interesting analysis of balancing Hospitality Management and Yield Management.
The Hotel Benchmark team of Deloitte, presented the European Year-End 2003 results, which to no one’s surprise, was another challenging year for the European Hotel Industry due to the war in Iraq, the outbreak of SARS and the economic conditions in Europe.
Dean Van der Hoek of CHN University in Holland presented the “strategy in practice” whereby the participants observed that the biggest pay-off of the Strategy Process is competence development and performance improvement.

Chris Tzianos president of the meeting’s organizing committee happily commented that participation in this year’s Congress surpassed everyone’s expectations, thus rendering the event lively and interesting with enhanced networking and co-operation among members.

The 31st general meeting was concluded on Saturday with a visit to the Acropolis and the Gala Dinner at the historical newly restored Grande Bretagne Hotel during which the “European Hotel Manager of the Year Award 2004” was presented to Francisco Alcaraz (Gran Hotel Bahia del Duque, Tenerife, Spain).

At the same time, during an emotional retrospective of the services and devotion to EHMA by outgoing President Joern U. Sroka, he was presented with a fairwell present and a warm and cheerful THANK YOU in many languages from the participants who gave him an extent applause and a rightful standing ovation.

Wednesday, 04 May 2005 11:18

Lisbon 2005

The highlight of the conference was the election of the new Executive team for the next term of office, i.e. the President and the two Vice-Presidents, as well as the Boards of Arbiters and Auditors.

Johanna Fragano, Hotel Quirinale, Rome (National Delegate for Italy & Malta) was elected President of the Association, whereas Peter Bierwirth, Golden Tulip Hotel Frankfurt Airport, Ruesselsheim (National Delegate for Germany) is the First Vice-President, and Manuel Otero, Hotel Inglaterra, Seville (National Delegate Spain), is the Vice-President.

Each year the Association's General Meeting is given a different theme. In 2007 in Munich it was "Brain & Soul in hospitality", which in fact represents the marks of success in the deluxe hotel industry: professional knowledge combined with experience in being the perfect host to your guests. Exceptional and well known representatives coming from the economic sector, as well as from that of science, politics and hotel trade underlined the social importance of this memorable event, which registered a record attendance.

This year's leadership education included presentations by Sir Rocco Forte (keynote speaker) who talked about his visions and goals not only in relation to his own company, but also looking at the future of the hotel industry in general; of Prof. Tom Cullen of Cornell, with an inspiring speech on the general theme of the meeting, i.e. both the Brain and the Soul in the industry; of Nick van Marken of Deloitte who spoke on developments and trends in the industry (benchmark study 2006); Kathryn Pretzel-Shiels of American Express with a study on changing trends in the perception of luxury in the 21st century; of Ramsey Mankarious who informed the audience on what today's shareholders expect from a General Manager of deluxe properties; of Thomas O'Dwyer on preventive security, crisis management and analysis in the industry; as well as a panel discussion on controlling and benchmarking with financing executives of important hotel chains, and finally Prof. Tom Kline of Cornell on "Learning that works".

During the Gala Dinner that closed the 2007 General Meeting, the "European Hotel Manager of the Year Award 2006" was conferred to Jean-Louis Leimbacher, General Manager of the historic Hotel du Palais in Biarritz, France for his high profile and outstanding professional career.

Thursday, 04 May 2006 11:12

Budapest 2006

The EHMA's 33rd General Meeting was held in the capital of Hungary from 2 to 5 February 2006, organized by hotels Sofitel Budapest and InterContinental Budapest. István Kovács, the General Manager of hotel Sofitel Budapest is a member of the association since 1988, Michael Koth, the General Manager of hotel InterContinental since 2003. The entire EHMA Management Council was in attendance in the Hungarian capital, including President Jean-Henri Antoine (France), First Vice-President Johanna Fragano (Italy) and Vice-President Chris Tzianos (Greece and Cyprus).

The 33rd EHMA conference, sponsored by the Hungarian Tourism Board, took place in the hotel Sofitel Budapest, and the main focus of this meeting was the profitability of the hotel food and beverage departments. Besides the interesting sessions, the Organizing Committee prepared an exciting programme to discover Budapest.

The agenda on February 2nd (University Day) began with a press conference, followed by a seminar led by Michael Nowlis, "Hotel Food Beverage at the dawn of the 21st century: profit centre or necessary evil?", on the subject of innovative management techniques and creative concepts that are revolutionizing the organization of the food and beverage sector in the world-class hotel industry. The official opening of the event was held in the Hungarian Parliament, while the welcome dinner took place in the Museum of Ethnography.

February 3rd was dedicated to Leadership, with a presentation of the Hungarian tourism industry by Dr Ákos Niklai, President of the Board of the Hungarian National Tourist Office, after the official welcome by the Mayor of Budapest Dr Gábor Demszky . Later in the day, presentations were given by Jean-Luc Naret, director of the Michelin Guides, Tasos Ioannidis, Chris Norton and Martin Hawthornthwaite on various issues of interest for the industry, [Followed by a panel discussion on the impact of technology in the hospitality industry]. In the evening participants could enjoy Hungarian folk traditions at the Lázár Equaestrian Park, Domonyvölgye, with an equaestrian show, folk music and dinner.

February 4th was the day dedicated to the official General Meeting, with EMHA's General Assembly taking place in the Ballroom of the Sofitel. In the evening, an extraordinary organ concert was offered in the Saint Stephen's Basilica, and finally, during the closing Gala Dinner held in the Ballroom of the Hotel InterContinental Mr. Emanuel Berger, Managing Director of the Victoria-Jungfrau Grand Hotel and Spa in Interlaken, Switzerland received the prestigious „European Hotel Manager of the Year 2005 Award" for outstanding professional work accomplished, meaning his continued striving for innovation, his engagement in the hotel industry as well as achievement of successful results.

Both five-star luxury hotels were the perfect venues to host this important event. They are located in the most beautiful part of the Hungarian capital, on the banks of the river Danube, right next to the symbol of Budapest, the Chain Bridge. The hotels are famous for their breathtaking view of the Royal Castle, built on the opposite side of the river. They are only a few steps away from the business district, the streets featuring the most fashionable shops, and near the National Opera House and the Music Hall.

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EHMA - EUROPEAN HOTEL MANAGERS ASSOCIATION
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