Awards & Recognitions

EHMA best practices 2022

EHMA

PURSUING EXCELLENCE

"Talent retention and human culture"

ANTONELLA FERRO, OWNER AND GM OF THE COURTYARD BY MARRIOTT ROME CENTRAL PARK, IS THE WINNER OF THE EHMA “BEST PRACTICES 2020” ON COVID-19 SOCIETY RESPONSE.

At a time when the highest levels of turnover and staff shortages in the recent history of the industry are being witnessed, hotel managers are facing a new set of urgent challenges: winning the new war on talent, retaining their top people, and leveraging culture to ensure employees feel more connected to the hospitality business than ever before.

Talent management is a competitive advantage today and the most evergreen of HR topics, because finding and keeping the best talent is a constant business imperative. Top talent moves quickly, and General Managers have to stay ahead of the trends to be successful at hiring, engaging, coaching, and retaining the staff members.

In the past months many examples have been told on how hoteliers came up with brilliant ideas in which they managed to showcase their winning strategies for building a sustainable staffing ecosystem supported with a great culture design.

EHMA wants to gather these examples to showcase the impact its members have made in their organizations and to inspire a new generation of hospitality managers to make the difference
These best practices give an insight, set guidelines or benchmarks for other organizations to follow. The winners of EHMA Best Practices 2022 – Talent Retention and Human Culture are Stratos Patsakis, Minos Beach Art Hotel, Greece and Pedro Pinto, Corpo Santo Hotel, Portugal. Congratulations!
EHMA - pursuing excellence

AWARD

Best Practices

Nel 2010 il gruppo di lavoro ‘’Rapporti con le Istituzioni”, presieduto dal socio Palmiro Noschese, ha dato vita al premio “Hotel Manager Italiano dell’anno”.

Il vincitore del premio, valutato da una giuria scelta di esperti esterni e dal voto unico dei soci della delegazione italiana, sulla base dell’attività professionale svolta durante l’anno precedente, della sua carriera e della partecipazione in EHMA, viene premiato durante la serata di gala della riunione autunnale diventando automaticamente il candidato italiano al premio “European Hotel Manager of the Year”.

Winners previous editions:

2000
Serge Ethuin

Hotel Metropole
Monte-Carlo

2000
Antonella Ferro

Courtyard by Marriott Rome Central Park

2000
Stratos Patsakis & Pedro Pinto

Minos Beach Art Hotel, Greece & Corpo Santo Hotel, Portugal

2000
The Winner is...