EHMA’s – European Hotel Managers Association – Executive Committee organises for its members three webinars to acquaint themselves with such an important topic for leadership.

The link between management skills and self-awareness is an exciting development in psychology that affects all sectors including hospitality. During the evolution of the human brain, our cortex has grown to be able to learn, interpret situations and generate memories. A truly remarkable new type of self-awareness has developed called metacognition. The term ‘metacognition’ refers to the knowledge of one’s own cognitive processes and the ability to act on them with awareness. For managers, metacognitive ability is directly linked to the ability to creatively solve problems, to decision-making processes, to critical thinking and thus ultimately to their performance in the company.

On 28 September, psychologists Marco Truffelli and Jan Ferris will conduct the second of three webinars on the highly topical subject of Psychological Safety.

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